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IT STARTS AT THE TOP: EXPLORING CEOS’ GLOBAL MINDSET ATTRIBUTES

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https://doi.org/10.34944/fw2f-3d42
Abstract
Despite numerous studies on Top Management Teams (TMTs), Chief Executive Officers (CEOs), and the global mindset construct, research on the global mindset of CEOs remains limited. This gap is critical in the increasingly global and interconnected business landscape of the 21st century, where many CEOs' internationalization strategies have failed. Against the backdrop of globalization and the internet, foreign-born CEOs have successfully led multinationals. Another phenomenon of interest is the under representation of female leaders at the CEO level. This dissertation explores CEO’s global mindset attributes and differences across male/female CEOs, with a qualitative study focusing on ten Indian-origin CEOs leading US-based IT multinationals. Document analysis of 710 pages from 100 documents (2001–2024) involved two rounds of coding: a priori coding based on published global mindset variables, followed by in vivo coding. The findings indicate that psychological dimension attributes such as dealing with challenges, taking risks, and testing personal abilities are predominant. CEOs who pursue excellence and face external challenges succeed through corresponding actions and decisions. A second study generalized these findings by analyzing global mindset attributes of 15 CEOs of different ethnicities across various industries. Document analysis of 1629 pages from 150 documents (2001–2024) found similar themes: dealing with challenges, taking risks, and testing personal abilities. Thematic analysis supports the Upper Echelons Theory, with CEOs' behavioral attributes and experiences shaping how they lead. In the technology industry, Indian-origin CEOs excel at risk-taking and challenge management, while CEOs of other ethnicities exhibit high self-confidence. In other industries, the social dimension is also predominant, with CEOs as servant leaders who listen and empower their teams. CEO gender differences were notable: female Indian-origin CEOs in technology are more risk-taking than their male counterparts, while female CEOs of other ethnicities are more risk-averse. This research aims to contribute to international human resource management, global leadership, and cross-cultural management literature, emphasizing the importance of studying global mindset at the CEO level. It has implications for investors, board members, and CEO candidates in today's global business context.
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