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Improving the Effectiveness of Emergency Management and Emergency Response Through Synchrony Created by Boundary Spanning Functions
Thompson, Peter Matthew
Thompson, Peter Matthew
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Thesis/Dissertation
Date
2024-05
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Business Administration/Strategic Management
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http://dx.doi.org/10.34944/dspace/10309
Abstract
Although emergency management is established for the purpose of addressing disasters and other major emergencies, I have found that it can be purposefully engineered to also be an assist leader to other agencies and entities during nonemergency periods because the key element of synchrony that enables emergency managers to be effective during an emergency can also be employed during nonemergency periods to assist other departments in a manner that not only delivers a direct benefit to the department but also enhances the emergency preparedness, mitigation, and resiliency efforts of the jurisdiction. Emergency managers can create this performance-enhancing synchrony using boundary spanning functions that bridge the divide that separates stakeholders. Emergency management practitioners are steadfast in their pursuit of methods and practices by which they can be more effective. The recent increase in the frequency and severity of natural disasters is only one example of the ever-growing demands placed upon these professionals. Compounding this development is the fact that the occurrences of natural disasters have outpaced research and theory development regarding how emergency management professionals should prepare for and respond to these events. This research study envisions, proposes, and outlines a framework in which emergency managers function in a broader capacity that could elevate their overall performance and importance to a higher plane than the one on which perhaps most currently operate.
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