TWO META-ANALYTIC STUDIES TO UNDERSTAND CREATIVITY AND INNOVATION OF HOSPITALITY AND TOURISM ORGANIZATIONS AND EMPLOYEES

Abstract

Despite the proliferation of innovation research in hospitality and tourism management literature, a salient research gap exists in systematically synthesizing previous research findings. This dissertation highlights the critical research gap and presents the holistic nomological networks of multilevel innovation in hospitality and tourism organizations through quantitative meta-analytic procedures. This dissertation synthesizes innovation research published before January 2023 and investigates various predictors of innovation at an employee (Study 1) and organizational (Study 2) level. In doing so, Studies 1 and 2 examine crucial moderators that provide an integrative understanding of how the investigated associations are contextually influenced. These findings contribute to building and developing theories in the literature and offer specialized managerial implications for practitioners to promote multilevel innovation processes in hospitality and tourism organizations.