Show simple item record

dc.contributor.advisorVance, Anthony
dc.creatorNobles, Calvin
dc.date.accessioned2021-05-24T19:10:37Z
dc.date.available2021-05-24T19:10:37Z
dc.date.issued2021
dc.identifier.urihttp://hdl.handle.net/20.500.12613/6590
dc.description.abstractThe banking industry faces an unprecedented number of phishing attacks as cybercriminals circumvent security and technical countermeasures to deceive banking employees. There is a lack of scholarly research on the causes of phishing susceptibility in the U.S. banking sector. The literature review analysis highlighted the following gaps: (a) studies on information security and organizational culture failed to link theoretical underpinnings to information security results, (b) the lack of scholarly studies on the banking sector impedes academic perspective on the business problem, and (c) there is a need to investigate banking cybersecurity culture influence on phishing susceptibility. This study consists of two qualitative inquiries; the initial study was an interpretive inquiry that resulted in a conceptual framework and highlighted a need for theory on banking cybersecurity culture influence on phishing susceptibility. The qualitative interpretive study only included interviews from security and technology executives. This study yielded the following three major themes: (a) continuous security awareness, (b) executive-driven security climate, and (c) human-centered security operations. From the inductive analysis, a reducing phishing susceptibility through executive influence and culture conceptual framework emerged. From this study, the basis of a grounded theory study was necessary to develop theory to address phishing in the banking sector. The second inquiry was a grounded theory inquiry that expanded the initial study by interviewing (a) security and technology executives, (b) cybersecurity professionals, and (c) non-technical employees and executing a rigorous data analysis process. This study resulted in the following five major themes: (a) lack of executive coordination and support, (b) security awareness, (c) stronger security resiliency, (d) positive security behavior and environmentalignment, and (e) phishing strategy confusion. Theses findings derived from the data analysis resulted in the development of the Dynamic Phishing Susceptibility Reduction Theory, an organizational approach for solidifying phishing countermeasures through banking cybersecurity culture. The Dynamic Phishing Susceptibility Reduction Theory reinforces phishing countermeasures with a robust approach due to the hyperactive threat environment and constant changing of tactics. Keywords: Banking, cybersecurity culture, phishing susceptibility, organizational culture
dc.format.extent133 pages
dc.language.isoeng
dc.publisherTemple University. Libraries
dc.relation.ispartofTheses and Dissertations
dc.rightsIN COPYRIGHT- This Rights Statement can be used for an Item that is in copyright. Using this statement implies that the organization making this Item available has determined that the Item is in copyright and either is the rights-holder, has obtained permission from the rights-holder(s) to make their Work(s) available, or makes the Item available under an exception or limitation to copyright (including Fair Use) that entitles it to make the Item available.
dc.rights.urihttp://rightsstatements.org/vocab/InC/1.0/
dc.subjectManagement
dc.titleBANKING CYBERSECURITY CULTURE INFLUENCES ON PHISHING SUSCEPTIBILITY
dc.typeText
dc.type.genreThesis/Dissertation
dc.contributor.committeememberAndersson, Lynne Mary
dc.contributor.committeememberDawson, Maurice, 1982-
dc.contributor.committeememberThatcher, Jason Bennett
dc.description.departmentBusiness Administration/Management Information Systems
dc.relation.doihttp://dx.doi.org/10.34944/dspace/6572
dc.ada.noteFor Americans with Disabilities Act (ADA) accommodation, including help with reading this content, please contact scholarshare@temple.edu
dc.description.degreeD.B.A.
dc.identifier.proqst14517
dc.creator.orcid0000-0003-4002-1108
dc.date.updated2021-05-19T16:13:00Z
refterms.dateFOA2021-05-24T19:10:38Z
dc.identifier.filenameNobles_temple_0225E_14517.pdf


Files in this item

Thumbnail
Name:
Nobles_temple_0225E_14517.pdf
Size:
1.358Mb
Format:
PDF

This item appears in the following Collection(s)

Show simple item record