Learning From Crucible Moments to Become Better Crisis Leaders

Abstract

If you lead, you will face a crisis. Of all the demands made on leaders, crisis leadership is probably the most challenging, and it is the one they are least prepared to handle properly due to lack of experience and skills. While thinking ahead about how to respond in a crisis can help, it really comes down to whether each leader’s personal experience has equipped them with the right level of fortitude and courage to take an organization through such an event, especially given the highly unpredictable nature of crises. The central premise presented in this article is that each leader can gain valuable experience and learn from his or her own crucible moments, and that this will in turn help them become more confident crisis leaders.