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dc.creatorTurner, Nancy B.
dc.date.accessioned2020-04-22T19:29:36Z
dc.date.available2020-04-22T19:29:36Z
dc.date.issued2011
dc.identifier.citationN.B. Turner, "Librarians Do It Differently: Comparative Usability Testing of Students and Library Staff," in Building Effective, Sustainable, Practical Assessment: Proc. of the 2010 Library Assessment Conference, Baltimore, MD, October 25-27, 2010. S. Hiller, K. Justh, M. Kyrillidou, J. Self, Eds. Washington, DC: Association of Research Libraries, 2011. pp. 387-394.
dc.identifier.urihttp://hdl.handle.net/20.500.12613/103
dc.descriptionA paper presented at the Library Assessment Conference, which took place October 24-27, 2019, in Baltimore, MD.
dc.description.abstractOur experience as librarians suggests that library staff search and locate library resources differently than college students. We bring to our work knowledge about library collections and search tool functionality that may inform our strategies for finding library resources. Through our training and experience, we have developed more accurate mental models for the information universe for which our library website is a portal. The purpose of this research is to explore that hypothesis and if it has merit, to articulate those differences in information seeking behaviors, particularly search strategy and tool use. As those patterns of difference are identified, the findings may be used to improve the usability of the website for students as well as illuminate real student behaviors for library staff. In general, library staff used different strategies, selected different tools and used facets and search limits in ways that were different than students carrying out the same tasks. Their “preknowledge” about library collections and differences in how search tools function informed their search strategies. Students were more interested in efficiency and assumed a “Googlelike” search functionality when presented with a search box.
dc.format.extent8 pages
dc.languageEnglish
dc.language.isoeng
dc.relation.ispartofTemple University Libraries
dc.relation.haspartProceedings of the 2010 Library Assessment Conference
dc.relation.isreferencedbyAssociation of Research Libraries
dc.rightsAll Rights Reserved
dc.subjectConference proceedings
dc.subjectLibrary catalogs and users
dc.subjectSearch strategies in databases
dc.titleLibrarians Do It Differently: Comparative Usability Testing of Students and Library Staff
dc.typeText
dc.type.genreConference proceeding
dc.description.departmentTemple University. Libraries
dc.relation.doihttp://dx.doi.org/10.34944/dspace/90
dc.ada.noteFor Americans with Disabilities Act (ADA) accommodation, including help with reading this content, please contact scholarshare@temple.edu
dc.temple.creatorTurner, Nancy B.
refterms.dateFOA2020-04-22T19:29:36Z


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