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Sticky Fingers: A Study on Retail Crime in Philadelphia

Frame, Bridget
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http://dx.doi.org/10.34944/dspace/10134
Abstract
People have been shoplifting since the dawn of the in-store shopping experience. It is human to pilfer a piece of gum occasionally and put a selection of merchandise under one’s sleeve when shopping with friends. Everybody of all ages, races, and genders participates in retail theft. As the economy and political climate in the United States change, retail theft has changed with it. A crime that used to be prevented through carceral strategies has become more brazen, familiar, and unsolvable for retailers. This analysis seeks to view retail crime differently through a comprehensive review of relevant literature, an analysis of retail theft participation and prevention methodologies, and qualitative interviews of loss prevention employees and law enforcement. Retail crime in Philadelphia, Pennsylvania, is in a new era that shifted due to the COVID-19 pandemic. City governments and private businesses do not agree on what should be done, and retail giants have had to use private resources to get creative. Retail crime has increased in Philadelphia post-pandemic, is exacerbated by the opioid crisis, and remains common due to poverty. Initially, a new framework will be offered to establish different types of shoplifting behavior, distinguishing between thrill-seeking and non-thrill-seeking retail theft. Next, the effect of habitual shoplifting on Philadelphia businesses and loss prevention methodologies will be discussed, and then the culture of shoplifting mitigation and prevention will be addressed. As pilfering has only grown over time, the general public continues to disagree on how to solve this complex issue. This thesis is a testament to the changing nature of retail theft in Philadelphia, serving to understand the effectiveness of and future of loss prevention strategy.
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